Shipping and Return Policies

Shipping

Shipping is Flat Rate at the following rates:

US - $8.95 for first product and $2.00 more for each product up to 10, if ordering more than 10 products, please call for shipping rates.

Canada - $12.95 for first product and $4.00 more for each product up to 10, if ordering more than 10 products, please call for shipping rates.

Overseas - $30 for first product and $15 more for second product, if ordering more than 2 products, please call for shipping rates.

Shipped by USPS within two business days of order.

USPS Priority overnight shipping available for $39.

Note:There is no shipping charge on any of Dr. Bernstein's downloadable products.

Returns

There are different return policies for different products - please refer to the list below:

All Home Lab Tests (excluding A1CNow products) - Satisfaction Guaranteed, call customer service if you are not 100% satisfied and we will fully refund your money (minus the cost of shipping) upon return of the product.

Diabetes Care Products - Defective Returns only - must return the product within 21 days for a full refund (minus the cost of shipping).

A1CNow products - Defective Returns only - must return the product within 21 days for a full refund (minus the cost of shipping).

Dr. Bernstein Products - 100% Satisfaction Guaranteed, call customer service if you are not 100% satisfied and we will fully refund your money upon return of the product (minus the cost of shipping).

Customer Service

Customer Service: 800-798-6972